Frequently Asked Questions

Can I make a request of an MP3 song that is not listed on the site?

Yes, a studio creation will run at $75 per MP3 track. Please give three to five business days for turn around time. You will need to send us an e-mail with the song(s)and artist(s), as well as an youtube link or recording of the original song (in its entirety).  A phone number is also needed in the event that you cannot be reached by e-mail. We will send you a separate invoice from paypal along with a demo. Once the payment is made we will send you the MP3 track.

I purchased an MP3 track and I am unable to download the song. Is something wrong with the MP3 track or site?

If you are making a purchase and trying to download from an IPAD you will need to either download it to dropbox or iCloud. If you don’t have either of those tools you will need to send us a personal e-mail address so that we can send the MP3 track to you. If you are using a government email address the attachment may get blocked by the server. In this case you will need to also provide a personal e-mail address.

Will the MP3 track include background vocals?

Sorry, we only provide the accompaniment MP3 track’s….No Background vocals.

Can I get the song in a specific key?

All songs are done in the key that the artist originally performed them in. Songs can be requested in a different key depending on the key you are needing. If the key requested will distort the sound, we will decline to make these changes. We will only change the key from the original key once. Please send us an email with the title of the song and desired key change. *Note this process may take up two days from the date it was purchased or requested and includes an additional charge of $5.

I am not comfortable downloading from the internet, can you mail a CD of the MP3 track to me?

This is a courtesy service we provide for clients who are unable to download from the internet, but is available to anyone who wants it. If you would like a CD of the purchased MP3 mailed to you, please include your information in the required field at the checkout. Note* All songs are included on one CD unless your order requires more than one. An e-mail will be sent to verify the mailing information you included.  Please allow 3-5 days to receive the CD. CD purchases can be added to your purchase before checkout. However, if you missed the CD version tab and have already made your purchase, simply go on to the site and type CD version in the search bar, pay and checkout. This service is no longer available with discount codes.

After I purchase the MP3 track, how long will I have before I can listen or download my MP3?

Depending on your e-mail server, You Should Be Able to download the MP3 track anywhere from 5 to 30 minutes.  (Please download right away and pay close attention to where you save the file). If you are Not Able to download your MP3…Please be patient, send an email)include the name of the song), and know that we won’t hesitate to resend the song.

After I subscribe to your list, how long will it take before I receive my free featured MP3 track?

You will receive your “Free Featured MP3 track” between 1-3 days max.

Do you offer refunds?

Refunds are only offered if duplicate purchases are made. Under no other circumstance will we offer a refund. When the MP3 track is sent after purchase, there is no way for us to tell if you have already downloaded the MP3 track and saved it to your personal files. Although we don’t offer a refund for our MP3 tracks, we are ALWAYS willing to resend, edit a MP3 track, or come to a common resolution.

I purchased an mp3 track but its not showing up. Where is it?

Your recently purchased mp3 track may be in your SPAM/JUNK folder.

Is this a secured site?

The page that has the checkout for you credit card is SSL encrypted.

I ordered a CD why am I recieving an MP3 by email?

Regardless of your purchase, an MP3 will be sent directly to the email address you provide when you make a purchase. There is no additional cost.

What is an MP3?

A digital music format for creating high-quality sound files. These files can be easily e-mailed, downloaded, and saved to different locations on your personal files and devices (i.e., laptop, desktop, my computer)

Can I purchase a CD, I don’t want an MP3 track?

All songs on the site are MP3’tracks and are $10 each. For a CD purchase, we offer a special service where after purchase you can have the song mailed to you for an additional $4 (for shipping and handling). This service is no longer available with discount codes. In addition, a copy of the song will automatically be sent to the e-mail address you provide when you make purchase. CD purchases can be added to your purchase before checkout. However, if you missed the CD version tab and have already made your purchase, simply go on to the site and type CD version in the search bar, pay and checkout.